SuperSaaS Terms of Use

Welcome to SuperSaaS! We’re a dedicated team, fully committed to providing you with an online scheduling system that meets your needs. Because we value our relationship with you, it’s important to us that the expectations and conditions pertaining to the use of SuperSaaS are clear from the get-go. The following applies to every SuperSaaS customer.

Updated: June 2021

  1. Scope and Definitions
    1. These general conditions apply to your use of and other domains used by SuperSaaS, including custom domain names that may be used by our customers.
    2. By using our services, you accept these Terms of Use completely. If you do not agree with all the Terms of Use, you may not use our services.
    3. This is an agreement between you, our customer and SuperSaaS. SuperSaaS may also be referred to by terms such as “we”, “us” or “our”. This contract covers all SuperSaaS services used by you while this contract is in force. All SuperSaaS services will be referred to as “service” or “services” in this contract. This also includes the SuperSaaS API. Our customers’ customers are referred to as “end users”.
    4. Please note that we do not provide warranties for the service. This contract also limits our liability.
  2. About us
    1. The services are provided by SuperSaaS B.V., as registered under company number 54329779 at the Chamber of Commerce. Our VAT number is NL851261474B01.

      Our registered address is:

      SuperSaaS B.V.
      Strawinskylaan 6
      1077 XZ Amsterdam
    2. You can contact us via our feedback form.
  3. Notifications
    1. We may use the email address you provided when signing up for the service to send you information about the service.
    2. You are responsible for ensuring that all registration information you provide to SuperSaaS is valid, accurate and up-to-date. You are responsible for maintaining the security of your username and password.
  4. Access to our services
    1. Access to our services is provided on a temporary basis and we reserve the right to withdraw or amend the services at any time and for any reason without prior notice. We are not liable if for any reason our service is not available for an (un)limited period. We aim to notify subscribers of any significant changes to the services.
    2. You are responsible for taking the required measures to access our service. You are also responsible for ensuring that all persons using your Internet access to our service are aware of these terms of use and adhere to them.
    3. SuperSaaS only offers support via email. SuperSaaS is a self-service system, which means that our customers set up the system themselves using documentation. For help with technical problems or incidental questions about specific settings, you can contact our online customer service. You are responsible for ensuring the accuracy of the information you provide to our customer service. SuperSaaS is not liable for the consequences of any action taken by you following any advice given by customer service.
  5. Information about you and your visits to our web pages
    1. By using our service, you consent to the processing of information about you in accordance with our Privacy Policy.
    2. We use cookies and other tracking technologies on our websites as described in our Privacy Policy.
  6. Use of the service
    1. You agree to only use the service for purposes that are permitted by the Terms of Use and as permitted under any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
    2. SuperSaaS owns the intellectual property rights relating to material published by SuperSaaS. All these intellectual property rights are reserved by SuperSaaS.
    3. You are responsible for the validity and accuracy of the information you publish on the service.
  7. Limitations of use
    1. You may not use our service in any way that causes or may cause damage to the service or affects the access, availability or accessibility of the service; or in any way which is unlawful, illegal, fraudulent or harmful, or is in connection with an unlawful, illegal, fraudulent or harmful purpose or activity.
    2. You may not include (any part of) the service as a destination link in any unsolicited bulk messages or distribute unsolicited commercial messages (“spam”) using the service.
    3. You may not inappropriately or improperly alter, modify or (re)direct (any part of) the service; or attempt to modify or reroute; or to cause damage, disable, overburden, or impair the service (or the network connected to the service) in any way; or limit another’s use of the service.
    4. You may not distribute material consisting of (or linked to) spyware or a computer virus, via the service.
    5. We may limit, block or cancel the service if you do not comply with these limitations.
  8. Free version
    1. The free version is intended for new customers to try out the system and for limited non-commercial use. If the free version is used for commercial purposes, SuperSaaS will ask you to upgrade to the paid version.
    2. We may limit, block or cancel a free account used for commercial purposes at any time.
    3. The free service is available to you for a limited time. If you take part in a trial, and you choose not to subscribe to the service after the trial period is over, your account will be reverted to the free version.
  9. Subscription conditions
    1. When you opt for a paid subscription, you can only make payment via the payment method specified by SuperSaaS.
    2. A paid subscription will automatically be renewed unless you cancel the subscription.
    3. When you cancel payment of the subscription, we may cancel the service and delete appointments and user information from your account following termination of the subscription period. We will notify the account holder by e-mail 3 days prior to removing any information.
    4. Our refund policy is simple: we provide a full refund of all payments made in the past two months in the unlikely case that you are not satisfied.
  10. Liability
    1. You can only recover damages from SuperSaaS up to an amount equal to your service fee, with a maximum of six months. Other losses, including lost profit and incidental, circumstantial, indirect or incidental damages will not be reimbursed. Additional compensation will not be paid. End users cannot recover any damages from SuperSaaS.
    2. You are responsible for realizing and maintaining the legally required levels of security with regard to protecting the privacy and (personal) data of your customers / end-users. SuperSaaS can not be held liable for any damages due to insufficient protection of such data.
    3. SuperSaaS can not be held responsible for the legality or propriety of the use of images or any other content that is uploaded by SuperSaaS’s customers or end users. If you publish other people’s work without their permission, you may be liable for copyright infringement.
    4. SuperSaaS is not liable for any legal consequences arising from the use of the service by customers or end users. When SuperSaaS is informed that any part of the service, copy and / or images, uploaded by us, by you or by end users violates copyright or constitutes defamation or any other type of legal impropriety, it will be removed.
    5. The service may provide, or third parties may provide, links to other websites or resources via the service. Because SuperSaaS has no control over such sites and resources, you acknowledge and agree that SuperSaaS is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. SuperSaaS shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
  11. Applicable law and disputes
    1. This agreement is governed by Dutch law.
    2. Unless rules of compulsory law state otherwise, the court of Amsterdam has exclusive jurisdiction in any disputes between Parties arising from this Agreement.