Online appointment scheduling system for local councils and authorities

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Streamline your local authority service bookings

Designed for public services

Efficiently manage booking slots for council and authority services such as public space bookings, waste collection, and community event registrations. Customize forms for permits, licenses, and service requests.

Integrated with your systems

Automatically sync bookings with calendar apps for seamless service delivery. Utilize online payment options for service fees and employ SMS or email for appointment confirmations and reminders.

Cost-effective for community needs

Get started with plans as low as $ 9 per month, designed to support the diverse needs of local communities. Scale services to meet demand while managing resources efficiently.

Example of a SuperSaaS schedule on a computer for local authorities
Example of a SuperSaaS schedule on a mobile device for local authorities
Example of a SuperSaaS widget-type schedule on a tablet device for local authorities

Our appointment and reservation system is designed specifically for local authorities

Visitor self-booking

Save time by pre-defining how and when visitors can book or reschedule events and meetings in your schedule without your involvement

Adapts to your business

All the functionality you need for local authorities such as defining meeting timings, allocate meeting spaces and managing concurrent meetings

Custom layout & forms

Completely customize the layout and ask specific information that you need as part of a booking, such as meeting topics or attendee roles

Add to your website

Integrate your appointment schedule on your own (responsive) website e.g., via JavaScript or WordPress plugin and match to your branding

Confirmations & reminders

Confirm bookings and send reminders by e-mail or SMS so no one forgets. Receive notifications when changes are made

Calendar customization galore

Set custom appointment lengths, specify what information users are required to fill out, specify the location of meetings, etc.

User management

Set separate access levels for team members or create user groups with access to specific schedules

Reporting & analytics

Gain insights in your bookings or export to a different program, such as Excel

Security & reliability

Your data is safe and stored GDPR-compliant, with automatic backups and 24/7 monitoring

Why local authorities are embracing online booking for events and appointments

SuperSaaS schedule on a laptop

Facilitate online registration for local events 24/7

Simplify the process of registering for local events and meetings by providing a seamless online booking experience. Enable council members and the general public to register at their convenience, freeing up time for event planning and ensuring maximum participation.

  • Flexible scheduling: offer registration for events as well as booking individual appointments.
  • Reduce administrative tasks: decrease the burden on administrators or staff by automating event scheduling.
  • Capacity management: easily manage attendee limits for each session to prevent overcrowding.

Expand your local event reach

Let the system handle scheduling and discover new outreach and engagement opportunities for local events.

  • Unlimited events: organize and manage schedules for all local events without additional fees.
  • Reduce no-shows: send automatic confirmations and reminders to improve attendance rates.
  • Understand participation numbers: obtain a good understanding of your meeting’s attendance and export the data for further analysis.
  • Virtual meetings: automatically provide meeting links for online services like Zoom and Google Meet, facilitating virtual meetings or public forums.

Tailored solutions for local authority meetings

Drawing from insights of customers in local government, our platform is designed to address the unique needs of managing local authority meeting registrations, ensuring a seamless experience for both organizers and attendees.

  • Storage of personal details: collect user details upon registration, decide which data is visible in your schedule and store all information securely in line with GDPR regulation.
  • Post-event engagement: automatically follow up with attendees through thank-you messages, surveys, or additional resources.
  • Cancellations: set clear terms for attendee cancellations to keep events full and attendees informed.

Easily add online booking to your website

Integrate a button or a schedule on your website or use it stand-alone
Works just as well on desktop as on mobile
Adjust the look & feel to match your site
Community Connect
Make an appointment
Community Connect
Make an appointment
Portrait of a happy female customer of appointment scheduling Portrait of a happy female customer of online appointment booking

Don’t take it from us,
take it from our customers

I spent several years using an expensive online scheduler that required constant attention. I spent countless hours exploring potential new online schedulers that never quite did what I wanted. When I stumbled on SuperSaaS I couldn’t believe it! In 10 minutes I had it set up and have been raving about it ever since. My clients find it incredibly easy to use. I can’t recommend it enough.

Martine Curtis-Oakes, A-Lyne Centre de Formation

We have piloted several online booking calendars – this is by far the best and most flexible. We are a recording studio and bands just love being able to book themselves in! We have noticed a sudden rise in rehearsal bookings since switching to SuperSaaS.

John Merriman, Crown Lane Studio

SuperSaaS satisfied the unique appointment scheduling needs of my drop in child care center while making it more convenient for parents to schedule their own reservations.

Mandy James, The Treehouse Hourly Child Care

We use SuperSaaS for booking everything online from meeting rooms to bikes, and all our staff comment on how easy and efficient it is to use.

Louise Shaw, Kent Union

Easy to use online reservation system with great features that makes record keeping a breeze, we can easily tailor our sessions to those people who have signed in.

Kelsey Lapthorn, Ashford Run England Leader

We have used SuperSaaS Online Appointment Scheduling System for signups for many dog training classes and both trainers and students have been quite happy with the functionality!

Julia, DogWorks Training Inc.

SuperSaaS was up and running smoothly in 15 minutes and fully integrated into my site, in style and format, in about an hour. The flexibility and simplicity of this online booking system is impressive.

Kane, Float Matrix
Portrait of a happy male customer of online appointment booking
Portrait of a happy male customer of online appointment scheduling
Our scheduling service is used for:
  • Local Governments
  • Police Stations
  • Fire Brigades
  • City Councils
  • County Councils
  • Town Councils
  • Municipal Councils
  • Village Councils
  • Parish Councils
  • Borough Councils
  • District Councils
  • Rural Councils
  • Neighborhood Councils
  • Regional Councils
  • Urban Councils
  • and more…
Kate Dahl

Talking to a long time customer

Kate Dahl is a job coach living in Denmark and is originally from the United States. She has become a job consultant for people looking for a new opportunity. Kate started using SuperSaaS in 2020 to schedule in her appointments online.

Read Kate’s story

The benefits for your council or local authority

Increased efficiency

Automating the booking process removes the need for someone to manually take calls and coordinate schedules, saving time and reducing human error such as double bookings.

Ease of access

Allow constituents to book appointments or services anytime, from anywhere. This kind of self-service capability is usually preferred in today’s digital world.

Decreased No-shows

Automatic reminders through emails or text messages significantly cuts down on forgotten or missed appointments, ensuring better attendance at events and appointments

Frequently asked questions

The answers you never knew you needed

General questions

What sets SuperSaaS apart from the competition? SuperSaaS offers more functionality than other appointment scheduling systems, owing to the continuous improvements we’ve made based on customer feedback over the last 15 years.

This ensures it can usually match your preferred workflow, instead of you having to shoehorn your business process into what the system can do.

Our large scale also means we can spread our cost over a large number of customers, which results in a better price.

Do I need to have my own website? SuperSaaS can be integrated seamlessly into any site, if you don’t have a website (yet) you can also use the link to a SuperSaaS schedule directly, add in your email signature, share it via WhatsApp, or put it on your Facebook or Instagram page.
Do you have a mobile app?

When you (or your clients) visit a schedule with a mobile device, such as an iPhone or Android, the system will automatically show a version optimized for handheld devices.

You can also display your calendar using an icon on the home screen of an iPad or iPhone. It will look like an app, but you don’t need to visit the App Store to download it. See the information on mobile devices for details.

Can I connect SuperSaaS with other calendars?

You can let the availability of your SuperSaaS schedule depend on your Google or Outlook Calendar. SuperSaaS only retrieves your free/busy information, we don’t download your appointments.

This way you can allow users to schedule an appointment in your personal calendar, without the need to give anyone access to the details in your calendar.

Subscriptions and billing

Is the free version really free? SuperSaaS is 100% free to use indefinitely and doesn’t require credit card information to start. The free version has a limit of 50 appointments and advertisements are displayed on the calendar page, along with a few other limitations.

Details can be found on the pricing page. You’re welcome to keep using the free service for private and non-commercial use.

Can I switch to a bigger or smaller plan? You can upgrade or downgrade at any time, payments get adjusted automatically. You can even switch back to the free version if you don’t need the system for a while and return to it later. So seasonal businesses only need to subscribe when they’re in season.
What happens if I exceed my appointment limit?

When you exceed the maximum number of appointments allowed on your subscription package the system will notify you by email. You then have three days to either upgrade the account or reduce the number of appointments (feel free to email us if you need more time).

We will never delete your upcoming appointments. If you still exceed your limit after three days then the system will no longer accept new appointments until the situation is rectified. All other functionality remains unchanged. So you, and your users, can still view and edit appointments that have already been entered.

Do you charge when my users pay for bookings?

If you would like clients to pay for appointments in advance, you can use the integrated online payment system. You can choose from several different payment providers, such as PayPal or Stripe or even offer a combination of multiple providers. They send payments to your bank account directly, deducting a charge for their service. The money does not pass through SuperSaaS and we do not charge any fee.

It’s also possible to use the built in “credit system” where clients buy credits beforehand which they subsequently use to book appointments.

More information can be found in our support documentation.